Infrastructure automation that delivers 840% ROI
The Fruition Control Plane (FCP) is our infrastructure automation platform that transforms how IT teams handle operational tickets. By automating routine tasks and intelligently routing complex issues, FCP dramatically reduces resolution times and operational costs.
Across all ticket categories
On operational costs
Without human intervention
For escalated tickets
How FCP automates operations
From intelligent triage to self-healing infrastructure.
Triage
Incoming tickets are automatically classified, prioritized, and routed — extracting key information like affected systems, error codes, and urgency.
Automate
Routine tickets (65% of volume) are resolved automatically through pre-built playbooks — access provisioning, password resets, certificate rotation, and more.
Self-Heal
FCP monitors infrastructure health and automatically responds to common failure patterns — restarting services, scaling resources, and applying patches.
Escalate
Complex tickets are routed to engineers with full context — diagnostic data, root cause analysis, and recommended resolution approaches.
Platform capabilities
Features
- Automated ticket triage and routing
- Self-healing infrastructure responses
- Integration with major ITSM platforms
- Custom automation workflow builder
- Real-time infrastructure health monitoring
- Escalation management and SLA tracking
Use Cases
- Ticket resolution automation — 80% faster
- Infrastructure monitoring and auto-remediation
- Change management workflow automation
- Annual ROI of 840% on operational costs
Ready to automate your infrastructure operations?
See how FCP can transform your ticket resolution and operational efficiency.