Question 1

What is RAG and how does it help enterprises?

Accepted Answer

RAG (Retrieval-Augmented Generation) enables AI to have intelligent conversations with your specific business data. Unlike general AI that only knows public information, RAG allows AI to access and understand your proprietary documents, databases, and systems to provide accurate, contextual answers specific to your business.

Question 2

How is enterprise RAG different from ChatGPT or public AI services?

Accepted Answer

Enterprise RAG enables AI conversations within your security perimeter using only your private data. Unlike public AI services where your data goes to external servers, enterprise RAG keeps your sensitive information secure while providing AI capabilities specifically trained on your organizational knowledge.

Question 3

How do you ensure our data stays secure and private?

Accepted Answer

We implement RAG within your environment using enterprise-grade security including 256-bit encryption, SOC 2 compliance, role-based access controls, and comprehensive audit logging. Your data never leaves your security perimeter - all AI conversations happen within your controlled environment.

Question 4

What systems can AI have conversations with?

Accepted Answer

AI can have conversations with data from SharePoint, Confluence, databases, document management systems, CRM platforms, ERP systems, file repositories, and virtually any enterprise data source. We provide pre-built connectors and custom integration services.

Question 5

How long does it take to enable AI conversations?

Accepted Answer

Typical enterprise implementations take 4-8 weeks from initial assessment to having full AI conversations with your data. This includes system integration, security configuration, AI training on your data, and user enablement. We offer proof-of-concept implementations to demonstrate value quickly.

Question 6

Do you provide ongoing support and maintenance?

Accepted Answer

Yes, we provide comprehensive ongoing support including system monitoring, performance optimization, security updates, user training, and technical support. Our enterprise support packages ensure your AI conversation system continues to deliver optimal performance and value.

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