Website Redesign and Drupal 9 Upgrade
Services
User Research
Website Strategy
Design System
Website Design
Drupal Development
Timeline
8 Months
Industry
Airports
Travel
Project Type
Airports
Fruition has been engaged with the Ontario International Airport in Southern California for just over a decade, working on a wide range of projects, including website design and development projects, high-profile marketing campaigns, and building internal websites for their employees and vendors. When Ontario came to us with the idea of overhauling the visual direction of the site, we jumped on it and used the opportunity to upgrade the website CMS from Drupal 7 to 9.
Even with our deep understanding of the airport after years of partnership, we decided to approach this project with fresh eyes. We completed a discovery project that included user surveys, user interviews, and interviews with key stakeholders on the airport team. Being a smaller fish in a big pond, Ontario faces the challenges of competing in a market with a few whales, and we wanted to understand how we might best use the website to meet Ontario’s growth goals in the coming years. From here, we conducted a site content audit, an information architecture planning exercise, a technical audit, and finally, designed wireframes. This work allowed us to complete the rest of the migration planning and helped us better understand the components and templates that would need to be designed to power the new website.