24/7 Support for Government Agencies
Round-the-clock monitoring, rapid incident response, and comprehensive maintenance for government websites and applications. Denver-based team providing government-focused support with clear SLAs and accountability.
SUPPORT LEVELS
Government-Focused Support Service Levels
Comprehensive Government Support Services
Complete support and maintenance for government digital services
24/7 Monitoring
Continuous uptime monitoring, performance tracking, security threat detection, and automated alerts. We identify and resolve issues before they impact citizens.
Incident Response
Rapid response to outages, security incidents, and critical issues. Clear escalation procedures, root cause analysis, and preventive measures to avoid recurrence.
Security Monitoring
AI-powered threat detection, security patch management, vulnerability scanning, and compliance monitoring. Proactive security protecting government data and systems.
Regular Maintenance
Security updates, CMS updates, plugin/module updates, performance optimization, backup verification, and compliance checks on regular schedule.
Trusted by Major Government Agencies
Supporting Denver Airport, state agencies, county governments, and transit authorities with 24/7 reliable service.
INCIDENT RESPONSE
Incident Response Process
Regular Maintenance Activities
Proactive maintenance keeping your site secure and performant
Security Updates & Patches
CMS security updates, plugin/module patches, server security updates, and vulnerability remediation. Applied promptly with testing to ensure no disruptions.
CMS & Platform Updates
WordPress, Drupal, and custom platform updates to latest stable versions. Compatibility testing, staging environment verification, and zero-downtime production deployment.
Performance Optimization
Database optimization, caching configuration, CDN management, image optimization, and code efficiency improvements. Keep your site fast as content grows.
Backup Verification
Daily automated backups with regular restoration testing. Verify backups are complete, uncorrupted, and can be restored successfully if needed.
Accessibility Monitoring
Ongoing accessibility scans to catch WCAG compliance issues before they become problems. Proactive remediation maintaining Section 508 compliance.
Capacity Planning
Monitor resource usage, traffic trends, and growth patterns. Proactive capacity expansion before performance issues occur.
99.999% Uptime with Rapid Incident Response
Mission-critical support for government agencies. 24/7 monitoring, 15-minute emergency response, and comprehensive maintenance.
