To deliver a well-designed project that meets your business goals, we need to effectively understand your audience. In this phase, we’ll establish who your customer is and what market your product, service or experience needs to reach. We’ll also work with you to identify how much time your ideal customer needs to spend on your site and what they should be able to accomplish in that timeframe. With this information, we’ll create a strategy that will effectively enable your site users to convert into customers.