Hiring – VP of Operations – Manager of Marketing Teams Fruition is hiring a VP of Operations to manage all team members and contractors and continue Fruition’s steady 20%+ year-over-year growth. The VP of Operations is responsible for all day-to-day operations including having managers of the sales, SEO, development, SaaS, and social teams reporting to you. The VP of Operations is responsible for developing new resources and new revenue streams. Evaluate operational processes and procedures, and develop strategies and implementation plans to improve and standardize all aspects of operations. Provide leadership for the overall operating performance of the business. Develop, monitor and administer financial program to maintain efficient, quality services. Supervisory Role: Yes. Number Supervised: 30+ people. Highest Level Managed: Senior Management Level. People Management Tasks: Hire employees, Mentor and advise, Promote employees, Assign and evaluate work, Terminate employees, Review performance annually, Set pay. Total Assets Under Management: $5,000,000 total. Manages $1,000,000 per year budget. Signing Authority: Yes. Has signing authority for up to $10,000. Sales territory covered: National. Skills/Specialties include Technical Sales, Strategic Sales. Annual Revenue Managed: $10,000,000 per year. The VP of Operations also meets with key clients and ensures the highest level of client satisfaction by setting and managing to a strict set of client performance goals including traffic and monetization of client web sites. This position requires the ability to manage the people that make our processes run smoothly and deliver the results to clients. It also requires the process driven mindset that reduces costs by improving company wide efficiencies. Fruition has two unique sets of talent in our SEO and web/app development teams. These skills and requirements for these two discrete jobs require a lot of knowledge and an in-depth understanding of the different types of people and processes that make these projects run smooth. This position requires a candidate that excels in management, client service, and analytics. The right candidate must be enthusiastic, pro-active, process driven, with experience in a client-focused environment. Success requires excellent people skills and the ability to motivate the entire team. Success Factors: Lead Fruition’s operations team delivering the highest quality service to clients. Hire, develop, and retain ‘A’ players on the operations team. Manage a team of project managers to execute on campaign objectives for clients. Improve and develop performance metrics for operations. Improve the operations feedback loops. Implement recognition/incentive programs. Serve as team expert for search engine marketing Analyzing, recommending and implementing improvements to meet client online search marketing ROI/CPA objectives. Develop and maintain company KEIs. Qualifications: 10+ years of experience at a digital media company. Extensive account management and client service experience. At least 8 years managing a fast-paced, quality-focused client services department Proven history of managing a team to successfully attain or exceed aggressive goals Highly developed interpersonal and communication (written and verbal) skills Bachelor’s degree in business, math, engineering, or a related field from a major university. Solid understanding of LAMP environments. You must understand the concepts behind sophisticated hosting environments. Ability to read PHP, AJAX, CSS, HTML, etc. You must be able to work with programmers to understand the scope of projects and the required time and resource commitments to fix problems. Strong analytical experience Search marketing campaign experience Process driven with extensive training in Agile, Six Sigma, or other process methodologies. Compensation: Profits interest based on performance and retention. Solid benefits including 50% of health care, 401k 4% matching program, HSA, and additional benefits. Competitive base pay. Location: Denver, Colorado (Cherry Creek) Fruition® (https://fruition.net) is an Internet marketing services firm specializing in Search Engine Optimization (SEO), pay per click management, social media, and web development. At Fruition we make Internet marketing the client’s competitive advantage.