Service Desk

Our full-service digital experts are here to answer your questions,
solve your problems and streamline your maintenance.

From updating content to blocking credit card theft, it takes a lot of time and expertise to effectively manage a
website. Let our team handle the busywork of running your website so you can focus on growing your business.

Ongoing Digital Technical Support

Ongoing Digital Technical Support

Need ongoing maintenance work done on your website? We're here to help.

Whether you’re having technical difficulties, need help training a team on your new website, or aren’t sure how to make edits on a web page, we’re here to help. The Fruition Service Desk will assign you a project manager to be on call for questions, concerns and other problems that come up. Our experienced team can also fix your web issues, then provide you with a step-by-step guide to demonstrate how we made those changes.

Security, Speed & Technical Assistance

Security, Speed & Technical Assistance

Concerned with the speed, security or stability of your website or platform?

Your website's speed and security are essential for gaining top rankings in search engine results, converting users to customers, and for making sure your customer and business data are secure from malicious attacks. As a start to a normal maintenance agreement, Fruition can complete a full Security, Speed & Technical audit that will check your websites core installation for security holes, check your hosting environment and website for speed improvements, and identify any other technical concerns that might increase the soundness of your website.

Continued Website Maintenance

Continued Website Maintenance

We'll keep up with your website's daily, weekly and monthly upkeep.

A successful website needs ongoing maintenance. This includes updating promotions, uploading blogs and adding new pages. You might have a new member of the team to add to your staff page. Or perhaps you’re launching a new product to add to your e-commerce lineup. Whatever it is, we’ll take the lead on ensuring your website is fresh, clean and ready for business.

Security and Platform Updates

Security and Platform Updates

We'll manage your website adding to your overall security strategy.

From stopping website hacks to phishing schemes, cyber criminals are always on the lookout for easy to exploit websites they can hijack. Because of this, our team is on guard to keep your website, your products and your customer data as safe as possible. We also have tactics in place to monitor and update e-commerce sites like Magento to keep an eye on credit card theft attempts, which are all too common in today’s online world. Our team also provides ongoing platform updates based on your website’s individual needs and goals.

Additional Services

Additional Services

We'll support you from pre-launch to post-launch.

There are many additional services our Service Desk experts offer in order to support your business and web efforts. If you’re about to launch a new website, we can perform pre-launch and post-launch audits to ensure everything is functioning as planned. We can also create a site audit checklist to observe aspects like your website’s performance, status and site speed, then we can put together a full technical analysis with a list of improvements and a timeline to implement.

From our team & partners